The Advanced Skills for Elite Administrative and Executive Assistants training course, developed by PD Training, teaches you how to develop the competency for the advanced skills and flexibility needed to effectively provide a higher level of administrative and executive assistance.
After completing this course, you will have learned the following: how to develop and enhance your social intelligence and flexibility to adapt to the superior’s working style, the capability to represent your manager if necessary, office and people management skills, scheduling skills, effective screening of visitors, incoming calls and reports, the importance of confidentiality and much more.
This highly valuable and dynamic training course is now available Hong Kong wide including Central.
This Advanced Skills for Elite PA's and Executive Assistants training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.
Contact us today for a free quote.
|Course name||Length||Outline||Next class|
|Business Etiquette Training||1.0 day course|
|Meeting Management||1.0 day course|
|Personal Productivity Training||1.0 day course|
|Professional Telephone Skills||1.0 day course|
|Time Management Training||1.0 day course|
|Foundation Skills for Elite PA's and Executive Assistants Training Course||1.0 day course|
|Foundation Skills for New HR Officers||1.0 day course|
|Bookkeeping Fundamentals||1.0 day course|
|Minute-taking Training||1.0 day course|
|Advanced Skills for Elite PA's and Executive Assistants||1.0 day course|
After completing this course, participants will have learned to:
"It's good that the classes are small and interaction within the classroom is good."
"Interesting trainer with in-depth knowledge. Case study and sharing sessions were good."
-Pacific-Tec Scientific Pte Ltd
"As a Fresh PA onboard, this course come very handy and I learned a lot of tips. Especially listening to the other's PA mates experience they had come across. It was an interesting course."
-Saxo Capital Markets Pte Ltd
"Great Trainer! Shana was very nice and patient."
-Individual Course Participant
"Have found these topics very useful and interesting : Social Intelligence, Time Management Matrix, Effective Gatekeeper and Recognising the Tricks."
-GIC Private Limited
More happy clients
During this EA course in Hong Kong, participants engage in learning in theory and practice the duties of an administrative assistant. This interactive course includes activities to enhance learning and the development of practical skills.
The course involves the development of skills and knowledge that the job of an administrative assistant demands. These include developing social intelligence, flexibility, management skills, people management skills and prioritising tasks.
Advanced Skills for Elite PA's and Executive Assistants - Lesson 1
Advanced Skills for Elite PA's and Executive Assistants - Lesson 2
The Effective PA
Advanced Skills for Elite PA's and Executive Assistants - Lesson 3
Working with your Manager
Advanced Skills for Elite PA's and Executive Assistants - Lesson 4
Handling Difficult and Demanding People in the workplace
Advanced Skills for Elite PA's and Executive Assistants - Lesson 5
Negotiation with Multiple Managers v’s Tasks, Tasks v’s Manager’s
Advanced Skills for Elite PA's and Executive Assistants - Lesson 6
Managing the Office
Advanced Skills for Elite PA's and Executive Assistants - Lesson 7
Social Media Management
Advanced Skills for Elite PA's and Executive Assistants - Lesson 8
Work – Life Balance
Advanced Skills for Elite PA's and Executive Assistants - Lesson 9
Advanced Skills for Elite PA's and Executive Assistants - Lesson 10
Course Wrap Up
Course Wrap Up
When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.
We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.
Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.
We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.
You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.
A hybrid class is with some people dialling in, and some people physically together in the same room.
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you if you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.