Minute-taking Training Course

Minute-taking Training

First and foremost, what are minutes? Minutes provide a summary of the structure of a meeting. To guarantee that the meetings performed maximizes the expense involved and are productive, three elements are compulsory: a declaration of closure, an effective facilitator and accurate minutes. In the end, if all individuals involved in the meeting cannot remember or come to an agreement on what essentially took place during the meeting, how will the team successfully carry out the objectives? Hence, the Minute-taker exists to accurately record the minutes of an informal or formal meeting.

To develop the abilities and skills of a Minute-taker, you should consider enrolling into a Minute-taking training course.

The Minute-taking training course delivered by PD Training offers techniques to Minute-takers on how to efficiently record all the important information discussed. This training course teaches you how to keep track of the vital information discussed, ideas generated and planning steps presented.

This action packed day will include fun mock-meetings and activities run by one of our expert minute-taking trainers and is available now throughout Hong Kong, including Central.

This Minute-taking training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote.

Your Learning Outcomes

  • Recognize the importance and outcomes of minute-taking
  • Identify and record action items during board meetings
  • Develop skills in active listening, critical thinking, and organization
  • Understand and customize meeting agreements
  • Record three types of minutes, including formal meetings, informal, and action items
  • Prepare and publish minutes with perfection
  • Take minutes in interactive board meetings
  • Write drafts, proofread and organize minutes
  • Build and maintain a minute book
  • Recognize the outcome of minute-taking for a particular meeting
  • Recognize the role of a minute-taker in achieving larger goals of an organization
  • Deal with common complaints and difficulties faced by minute-takers
  • Perform the role with expertise using knowledge and skills
Duration: 1.0 day course Live Online Experts


Minute-taking Training Reviews:

"It helped us produce good and precise minutes."

Iskandar Regional Development Authority (IRDA) 

"Anne was a great trainer. Her enthusiasm made the course a better learning experience. The practical tasks met most of the groups desired outcomes of the course also."

-Individual Participant 

The trainer kept the session fun, interactive & informative. Enjoyable & educational.

-Primary Care and Community Health - NBMLHD

More happy clients

Download Course Outline (PDF)

Improve your meeting outcomes with effective minute-taking.

Effective minute-taking will enable your business units to solve many problems and complaints associated with running meetings. In the hands of a competent minute-taker, the following skills will enable managers and staff to effectively action efficiently recorded meeting items.

You will also learn advanced styles of minute taking such as color-coding and suitable methods for minute-taking in informal, formal and action meeting settings.

Who will benefit from taking this workshop?

  • Administrative staff and assistants
  • Recording Secretary
  • Administrative Assistant

Course Outline for Minute-taking Training

See the Live Online tab for the course outline for the live online course

Topic 1
Minute Taking
  • Welcome
  • Role Defined
  • Please Define Your Role
  • What is Your Take Away for Today?
  • The Effective Minute Taker
  • Problems That Can be Encountered and How You Can Overcome t\Them
  • Reflection
Topic 2
Your Winning Style and How Best to Communicate with Your Manager
  • REACH Review – Communication Evolution Tool
  • Reflection
  • Topic 3
    Active Listening
    • 5 Ways to Improve Your Listening Ability
    • Reflection
    Topic 4
    Set up for Success – Plan beforehand
    • Taking Effective Minutes Starts Before the Meeting has Even Begun
      • 1. Agenda Creation
      • Templates for Preparation
      • 2. Room Setup up for the Digital Era
      • 3. Where to Sit
      • 4. Discreet Interruption Signals
      • 5. Communication Plan
    • Reflection
    Topic 5
    Determine What’s Important
    • Methods of Taking Notes
      • 1. Mind Mapping
      • 2. Smart Wisdom
      • 3. WHAT-WHO-WHEN
    • Do’s and Don’ts of Taking Minutes
    • Reflection
    Topic 6
    Minute Taking gone Digital
    • Revolution of Digital Minute Taking
    • Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
    • Reflection
    Topic 7
    Formal vs Informal
    • Formal vs Informal
    • Formal Meetings
    • Informal Meetings
    • Reflection
    Topic 8
    • Create an Action Plan
    • Accountability = Action

    In-House Training - We’ll focus on what matters most to you and tailor to your context

    Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

    When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

    We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

    Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

    live online & hybrid

    We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

    You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

    A hybrid class is with some people connecting online, and some people physically together in the same room.

    Live Online Participant Feedback:

    90% Overall Trainer Rating

    88% Delivery was Adapted to me Personally

    75% I Would Recommend this Course to Someone Else

    Face to Face Options With Everyone in the same room

    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    At your workplace At your workplace
    In our Training Rooms In our Training Rooms
     In our Online Training  Room - the HIVE In our Online Training Room

    We’ll make things easier so you can focus on adding more value

    PDT Training Management Centre Logo

    We provide the Training Management Centre which is an information hub before, during and after training.
    (Let us know if there’s parts you don’t want to use)

    Invites people to training

    (So you don’t have to)

    Invite People icon

    Generates Sign in Sheet

    (So you don’t have to)

    Generate Sign In Sheet Icon

    Generates Branded Flyer

    If you want to ‘promote’ internally

    Generate Branded Flyer Example

    PDF’s of Certificates

    (can be co-branded with your logo)

    Completion Certificate Included

    Collects and Reports feedback

    (So you don’t have to)

    Feedback Report Example

    Complete Results Dashboard

    (including trainer insights)

    Results Dashboard Example

    What are people going to do differently?

    At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

    In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

    My Action Plan
    Participants encouraged to create

    Want to get clear on impacts and measure success? Our system and expert consultants support you.

    Our systems and people make it easy to identify how you’ll be able to measure impacts,
    and then report on the success in the weeks or months after training.

    Measure metrics your way

    Do you already have a training management system and wish they were automatically up to date?

    Training APIs

    It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

    More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

    Outstanding learning that people can do in the flow of work

    • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
    • Rigourous review process
    • Only $11.00 per course per person per year.
    • Or get the $110.00 bundle and save.
    Bite Size learning that people love
    Not exactly what you needed? Try other courses in the Administration Courses Category