Coaching and Mentoring Training - Online Instructor-led 3hours

Coaching and mentoring employees helps to boost productivity, create a healthier work environment, ensure smooth functioning of business processes and improve moral. As human resources are the key in any organisation, it is important to coach and mentor the less experienced employees appropriately to reduce attrition, improve staff retention and create a culture of continuous improvement.

The PD Training Coaching and Mentoring Training Course provides you with a deep understanding and the skills required to properly implement important techniques such as personal and professional goal setting, developing career options, overcoming personal obstacles, building trust, giving critical feedback and more.

Attend our Coaching and Mentoring training class today, or have a trainer come to your workplace in Brisbane, Sydney, Parramatta, Melbourne, Canberra, Adelaide or Perth.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.

This is an instructor-led class that you can attend from home or your office. 

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.

Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs   see our outcomes in the reviews.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Coaching and Mentoring Training - Online Instructor-led 3hours
Training courses for Live online & Hybrid
Course name Length Outline Next class
Advanced Skills for Elite Personal Assistants and Executive Assistants - 3hours 0.5 day course View schedule
Coaching and Mentoring Training - Online Instructor-led 3hours 0.5 day course View schedule
Communication Skills Training - Online Instructor-led 3hours 0.5 day course View schedule
Conflict Resolution Training - Online Instructor-led 3hours 0.5 day course View schedule
Dealing With Difficult People in the Workplace - Online Instructor-led 3hours 0.5 day course View schedule
Email Etiquette Training - Online Instructor-led 3hours 0.5 day course View schedule
Emotional Intelligence (EQ) Training - Online Instructor-led 3hours 0.5 day course View schedule
Foundation Skills for Elite Personal Assistants and Executive Assistants Training Course - 3hours 0.5 day course View schedule
Giving Constructive Feedback Training - Online Instructor-led 3hours 0.5 day course View schedule
Knowledge Management (KM) Training - Online Instructor-led 3hours 0.5 day course View schedule
Minute-Taking Training - Online Instructor-led 3hours 0.5 day course View schedule
Negotiation Training - Online Instructor-led 3hours 0.5 day course View schedule
Sales Training - Online Instructor-led 3hours 0.5 day course View schedule
Supervising Others Training - Online Instructor-led 3hours 0.5 day course View schedule
Time Management Training - Online Instructor-led 3hours 0.5 day course View schedule
Assertiveness and Self Confidence Training - Online Instructor-led 3hours 0.5 day course View schedule
Business Writing Essentials for the Modern Workplace - Online Instructor-led 3hours 0.5 day course View schedule
Customer Service Training - Online Instructor-led 3hours 0.5 day course View schedule
Leadership Development Training - Become THE leader - Online Instructor-led 3hours 0.5 day course View schedule
Leadership Development Training - Managing your Team - Online Instructor-led 3hours 0.5 day course View schedule
Professional Telephone Skills - Online Instructor-led 3hours 0.5 day course View schedule
Managing Difficult Conversations Training - Online Instructor-led 3hours 0.5 day course View schedule
Business Ethics Training - Online Instructor-led 3hours 0.5 day course View schedule
PPA - Identifying Difference as Opportunities - 3hours 0.5 day course View schedule
PPA - Building Team Synergy - 3hours 0.5 day course View schedule
PPA - Problem Solving with a Growth Mindset - 3hours 0.5 day course View schedule
PPA - Resilience and You - 3hours 0.5 day course View schedule
PPA - Taking Productivity to the Next Level - 3hours 0.5 day course View schedule
Managing Workplace Diversity Training - Online Instructor-led 3hours 0.5 day course View schedule
Managing Virtual Teams Training - Online Instructor-led 3hours 0.5 day course View schedule
Job Search and Application Skills - 3hours 0.5 day course View schedule
Job Interview Skills - 3 hours 0.5 day course View schedule
Achieving better Time Management while working from home - 3hours 0.5 day course View schedule
Master Virtual Training - 3 hours 0.5 day course View schedule
Practical ways of becoming more Resilient Training Course - 3hours 0.5 day course View schedule
The Art of Social Selling - 3 hours 0.5 day course View schedule
Introduction to SEO - Online Instructor led 90-minutes 1.0 day course View schedule
Active Listening Training - The secret of great communicators! - Online 3 hours 0.5 day course View schedule
Change Management - Understanding Change (90 Mins) 0.1 day course View schedule

Your Learning Outcomes

In this course participants will:

  • Understand the G.R.O.W. model and apply it
  • Learn to set appropriate, effective goals using the S.M.A.R.T. technique
  • Learn how to recognise the current state or reality of an employee's situation
  • Understand the importance of building & fostering trust with employees
  • Master the art of giving effective feedback while maintaining trust
  • Recognise & overcome common obstacles that are holding employees back

 
Duration: 0.5 day course Live Online Experts



Reviews

Coaching and Mentoring Training - Online Instructor-led 3hours Reviews:

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"

 

"It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given."


-Club Assist


 

"Great course. I gained a lot of skills and knowledge that are very valuable."


-Arc @ UNSW Ltd


 

"The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!"


-Private Participant


 

"Course was good and fulfilled my expectations."

 

"I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful."


-Chandler Macleod Managed Training Services


 

"Karen adapted the training to my/Chris's needs (as we were the only two able to attend) and was able to change topics as we required. I now feel a lot more comfortable about my upcoming training that I will be delivering."


-Origin Energy - QLD


 

"All content was relevant, although found the tools on conflict management, goal setting and motivation were quite useful."


-Callista Software Services


 

"I found the overall course very useful. Joseph delivered the training in a professional way, and most aspects of the course will assist me in improving my skills as a mentor."


-City of Sydney


 

"Joe was fantastic his knowledge and expertise was obvious and he was able to tailor the course to meet my individual and my team’s needs. Thanks Chris"

 

Boehringer Ingelheim Pty Limited


 

"It really puts what I do informally in a more structure formal, approach. The course has really defined my purpose of becoming a mentor."


"The course was great and the trainer fantastic and I got a lot out of it."

 

-Western NSW Local Health District Organisational Development Unit


 

"Useful tools specific to our mentoring situation."


"Great course and great delivery - I have already done training along the same lines, but a refresher is always fantastic."


-Standards Australia


 

"Liked linking the learning phases to the methods of intervention / assistance required."


-Technip


 

"Well designed and delivered training course."


-Pilbara Development Commission


 

"Best course I have been to in ages!"

 

"Very relevant information delivered in a productive yet comfortable way, we were encouraged to step outside our comfort zones."


-Western NSW Local Health District Organisational Development Unit


 

"Instructor was absolutely fantastic. She bought the great content to life!"


-Mid North Coast Local Health


 

"The training was great. As it was the follow up training for me I found that the different perspective of another trainer helped in making me feel confident in the areas I sort clarification around. "


-Neami National

 

"Karen was wonderful really enjoyed the training.

Melissa Palmer

 

Club Assist logo
It was really good that we spent 3 to 4 hours talking about the topic to make sure we covered everything to get a good understanding of what we want to achieve when setting goals. Real life examples were also a great way to understand how to adapt the training given.

-Club Assist


Arc UNSW logo
Great course. I gained a lot of skills and knowledge that are very valuable.

-Arc @ UNSW Ltd


Chandler Macleod logo
I found the trainer to helpful, knowledgeable & competent, and the course itself very helpful.

-Chandler Macleod Managed Training Services


Chandler Macleod logo
Course was good and fulfilled my expectations.

-Chandler Macleod Managed Training Services


The course was excellent. Karen was very professional, well prepared, enthusiastic, knowledgeable and interested in the participants. It was a most enjoyable day!

-Private Participant


More happy clients



Download Course Outline (PDF)

In today’s environment of changing technology and evolving organisations, coaching can create a strong competitive advantage. It provides options for continuous learning and develops staff to meet current and future needs. Business mentoring and coaching is an investment that you make in developing your key resource - your people - for the long-term benefit of the organisation.

 

About 6 out of 10 (59%) organisations currently offer coaching or other developmental counselling to their managers and executives, according to a nationwide survey of more than 300 companies conducted by Manchester, a human capital consulting firm. Another 20% of organisations said they plan to offer such coaching within the next year.

 

Improved productivity occurs when managers develop strong relationships with their employees. Executive mentoring builds the capability of managers to help their employees with the intangible elements of human relationships. This Coaching and Mentoring Training program taught in this course will help you turn performance management into a collaborative process that benefits everyone.

 

Course Outline for Coaching and Mentoring Training - Online Instructor-led 3hours

Topic 2
Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the GROW Model
Topic 3
Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
Topic 4
Understanding the Reality
  • Getting a Picture of Where you are
  • Identifying Obstacles
  • Exploring the Past
Topic 7
The Importance of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
Topic 9
Overcoming Roadblocks
  • Common Obstacles
  • Re-Evaluating Goals
  • Focusing on Progress
 

In-House Training - We’ll focus on what matters most to you and tailor to your context


Face-to-Face, Live Online, or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people connecting online, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

PDT Training Management Centre Logo

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year.
  • Or get the $110.00 bundle and save.
Bite Size learning that people love
Not exactly what you needed? Try other courses in the Live online & Hybrid Courses Category