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Emotional Intelligence (EQ) for Professionals Training Course

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The Emotional Intelligence (EQ) For Professionals training course teaches you how to develop your emotional intelligence or your ability to manage your responses based on your objective assessment of different personalities and situations.

After completing this one-day course, you will have learned: what is EQ, the four core skills required to practice EQ (self-management, self-awareness, self-regulation, self-motivation), how to use empathy, how to interpret, manage and articulate your emotions using the right language, the benefits of having a high EQ both at home and in the workplace, and much more.

This newly found emotional "awareness" allows you to communicate more effectively, succeed at work and achieve your career and personal goals in a shorter amount of time.

This dynamic training course is available now throughout Hong Kong, including Central.

This Emotional Intelligence (EQ) training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

For onsite training at your location, please click on the Group Training Quote button, or contact us today for a free personalised quote!

Learning Outcomes
Course Outline
  • Learning Outcomes - Emotional Intelligence (EQ) for Professionals Training Course

    After completing this course participants will have learned how to:

    • Define Emotional Intelligence (EQ)
    • Identify the benefits of emotional intelligence
    • Learn the four core skills required to practice emotional intelligence
    • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
    • Read associated verbal and nonverbal communication
    • Successfully communicate with others in a non-verbal manner
    • Verbally communicate with others
    • Interpret and manage your emotions
    • Master tools to regulate and gain control of one’s own emotions
    • Articulate your emotions using the right language
    • Balance optimism and pessimism
    • Effectively impact others
    • Relate emotional intelligence to the workplace
    • Use the concepts and techniques in the workplace
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Emotional Intelligence (EQ) for Professionals Training Course Reviews:

    Metcash IGA logo
    This course has helped change my mind set& given me some skills to use! Would help the whole sales team. The course was great and I was glad I attended. The trainer was very knowledgeable about the subject and delivered the subject very well.
    Metcash IGA logo
    I found the course quite interesting & fun, the instructor was very knowledgeable and very precise & well spoken, a very professional trainer, what I received from the course will be very valuable to my Everyday life, with my dealing with customers and my peers
    PAMS logo
    I just want to thank Tammy for her ability to personalise the course for each participant. She certainly made an impact and had the ability to speak honestly and reflect on previous comments and thread these back into the learning.
    Landgate logo
    Thank you the training course was excellent and the way Tammy involved everyone was the best. Tammy was very professional in very way. I was very impressed with the course content and her delivery.
    Endeavour Energy logo
    The course was very good and gave me some tools to help me.
    Endeavour Energy
    Momentive Specialty Chemicals logo
    I thought the course was well presented and entertaining. Yes I would recommend this course to others. I am currently looking at others courses you offer.
    Momentive Specialty Chemicals
    University of Melbourne logo
    The fact that there was only three of us, made it intimate and we were able to go into detail with our specific needs.
    University of Melbourne
    CPA Australia logo
    I found the course very informative and Karen has given me some coping mechanisms to get me through the tough calls I get at work.
    CPA Australia
    JAYCO logo
    Michaela was excellent! I learnt a lot and will put them into practice!
    Fresenius Medical Care logo
    The whole course is useful and it's all inter-related. Jill is an excellent presenter. Never a boring moment.
    Fresenius Medical Care

    More happy clients

  • Course Outline - Emotional Intelligence (EQ) for Professionals Training Course

    Download Emotional Intelligence (EQ) for Professionals Training Course Outline


    Healthy Emotions + Clear Thinking + Appropriate Action = High EQ

    Emotional intelligence is a skill. And like any other skill, you can get better at it with training and practice. It allows you to read the style of individuals you interact with and adjust your communications accordingly. 

    This one day training course in Hong Kong is useful for anyone who leads or works with other people, no matter what size the organisation. This course will focus on the five core competencies of emotional intelligence: self-management, self-awareness, self-regulation, self-motivation and empathy and also include interpersonal skills.

    Participants will learn to develop and implement these competencies to enhance their relationships at work and in life by increasing their understanding of social and emotional behaviours, and learning how to adapt and manage their responses to particular situations. 

    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 1
    EQ - A Passing Fad?
    • The Power of Emotions
    • The Limbic System
    • Useful Models of Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 2
    I Feel therefore I Am
    • Tuning in to your own emotions
    • Johari Window
    • Self-Control
    • Resilience
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 3
    The Emotions of Others
    • Interpersonal skills
    • Social Awareness and Empathy
    • Emotions and Culture
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 4
    Emotions @ Work
    • Influencing Others
    • Having difficult conversations
    • Dealing with change
    • Toxic Workplaces and Emotional Intelligence
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 5
    The Dark side
    • Manipulation
    • Emotional Honesty
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 6
    Leading and Emotions
    • Leadership and Emotional Intelligence
    • Emotional Agility
    • Cultivating EI in organisations
    • Reflection
    Emotional Intelligence (EQ) for Professionals Training Course - Lesson 7
    • Create an Action Plan
    • Accountability = Action
    • References

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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