Problem Solving and Decision Making Training

Effective decision makers are exceptional individuals who are capable of determining and selecting the best choice from numerous alternatives. Effective problem solvers don’t hide from issues, they thrive in finding solutions where others struggle.

Problem solving and decision making are essential skills for your personal life and career. Each day we are faced with a range of problems and decisions that need a thoughtful and rational reaction. With PD Training’s Problem Solving and Decision Making training course, you’ll learn skills like how to identify options, conducting research, weighing options, applying problem-solving steps and tools, identifying appropriate solutions and making rational decisions based on facts and good judgment.

This training course is now available in Hong Kong.

This Problem Solving and Decision Making training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote.

Your Learning Outcomes

This short and dynamic training course is the fastest way to develop skills in effective decision making so that goals can be reached on time every time.

After completing this course, participants will have learned to:

  • Apply problem-solving steps and tools
  • Analyze information to clearly describe problems
  • Identify appropriate solutions
  • Think creatively and be a contributing member of a problem-solving team
  • Select the best approach for making decisions
  • Create a plan for implementing, evaluating, and following up on decisions
  • Avoid common decision-making mistakes
  • Understand problem-solving
  • Make correct and timely decisions
  • Use problem-solving model and toolkit
  • Use SWOT Analysis
  • Make good group decisions
  • Analyze and select solutions
  • Plan and organize

PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

Derrick (trainer) was awesome, informative, witty, sharp and articulate. I would definitely attend another seminar that Derrick is presenting at.

Fantastic knowledge and enthusiasm. Had a really good day, was fun, informative and useful both for my professional and personal lives.

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Problem Solving and Decision Making Training Now

Correct and timely decision-making can be done using specific techniques and enhanced knowledge of the self and situations. During this Decision Making Training Course, participants receive training in applying problem solving to help decision making, identify appropriate solutions, use creativity, evaluate situations and people, predict outcomes, and more.

Having a process to work through can take the anxiety out of problem-solving and make decision-making easier. That’s what this two-day workshop is all about.

Course Outline for Problem Solving and Decision Making Training

After completing this course, participants will have learned to:

Topic 1

Introduction

  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives

Topic 2

Getting Real

  • Pre-Assignment Review
  • Debrief

Topic 3

Definitions

  • Defining Problem Solving & Decision Making
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

Topic 4

The Problem Solving Model

  • Model Overview
  • Real Problems
  • Debrief
  • Phase One
  • Phase Two
  • Phase Three

Topic 5

Making Decisions

  • What it Means
  • Types of Decisions
  • Facts vs. Information
  • Decision-Making Traps

Topic 6

Case Study

  • The Truck
  • Debrief

Topic 7

The Problem Solving Toolkit

  • The Basic Tools
  • The Fishbone
  • Degrees of Support
  • Creative Thinking Methods
  • Brainstorming & Brainwriting
  • Debrief
  • More Methods

Topic 8

Making Good Group Decisions

  • Working Toward the Decision
  • Avoiding Fatal Mistakes

Topic 9

Aspirinia

  • Decision Information
  • Individual Actions Steps
  • Group Planning
  • Exercise Debrief

Topic 10

Analyzing & Selecting Solutions

  • Selecting Criteria
  • Creating a Cost-Benefit Analysis
  • Debrief

Topic 11

Swotting Up

  • SWOT Analysis
  • Individual Analysis

Topic 12

Planning & Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close & Celebrate
 

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Problem Solving and Decision Making Training Now

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
Talk to our team

Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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