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Leveraging the Generation Gap Training Course

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The modern workplace can present challenges to management when it comes to handling diverse generations. As younger workers are joining the workforce and older workers delaying retirement, the environment in the workplace is becoming a collage of diverse experiences and perspectives with varying attitudes and expectations of staff.

Although having different generations in a workplace can pose problems to communications and relationships, the benefits of having a diverse culture can outweigh these problems. Lots of ideas can form when both young and old generations work together. To become a more effective manager, you need to understand some of the primary differences between age groups, how they prefer to communicate and what motivates them. Enroll in the Leveraging the Generation Gap training course from PD Training to learn these skills.

This engaging course is available now throughout Hong Kong.

This Leveraging the Generation Gap training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote.

Learning Outcomes
Course Outline
In-House
Training
  • Learning Outcomes - Leveraging the Generation Gap Training Course

    • Learn the history behind generation gaps
    • Learn about the different generations (traditionalists, baby boomers, Generation Xers & Generation Yers)
    • Understand the differences between each generation
    • Find common ground among the different generations
    • Master conflict management between generations
    • Leverage the strengths of each generation in the workplace
    Duration: 1 day course



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  • Course Outline - Leveraging the Generation Gap Training Course

    Download Leveraging the Generation Gap Training Course Outline

    Foreword:

    The workplace can present challenges to management in terms of handling the different generations present.  As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.

    While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it.  Both the young and older worker have many ideas to offer, which can help the organization thrive in the marketplace.  Learning how to deal with the generation gap at work will help you become a better manager or co-worker.

    This 'Generations Gap Training Course' will help you understand the various generations present at work and understand what motivates each of them and how to work together.

    Leveraging the Generation Gap Training Course - Lesson 1
    Getting Started
    • Workshop Objectives
    Leveraging the Generation Gap Training Course - Lesson 2
    Context
    • What Generations Exist In The Workplace
    • What Defines A Generation
    • What This Means In Our Workplace
    Leveraging the Generation Gap Training Course - Lesson 3
    Traditionalist
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 4
    Baby Boomers
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 5
    Generation X's
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 6
    Generation Y's (millennial)
    • Their Background
    • Their Characters
    • Their Working Style
    Leveraging the Generation Gap Training Course - Lesson 7
    Background
    • Attitude
    • Working Style
    • Life Experience
    Leveraging the Generation Gap Training Course - Lesson 8
    Finding Common Ground
    • Adopting A Communication Style
    • Creating An Affinity Group
    • Sharing Knowledge
    Leveraging the Generation Gap Training Course - Lesson 9
    Conflict Management (1)
    • Younger Bosses Managing Older Workers
    • Avoid Turnovers With A Retention Plan
    • Breaking Down The Stereotypes
    Leveraging the Generation Gap Training Course - Lesson 10
    Conflict Management (2)
    • Embrace The Hot Zone
    • Treat Each Other As A Peer
    • Create A Succession Plan
    Leveraging the Generation Gap Training Course - Lesson 11
    The Power of 4
    • Benefits Of Generation Gaps
    • How To Learn From Each Other
    • Embracing The Unfamiliar
    Leveraging the Generation Gap Training Course - Lesson 12
    Wrapping Up
    • Words from the Wise
    • Action Plans and Evaluations

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training
    Conferences
    Conferences

    Choose the Training Location


    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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