Microsoft Lync Online is an online communications software that allows instant messaging, audio and video calls, and online meetings that include sharing your desktop.

This Microsoft Office 365 Lync Essentials training course is ideal for participants who want to learn how to use the online productivity services provided by their Office 365 subscription. This course will get your employees started on the path to using Lync for all your communications. After this program, participants will be able to sign in and out of Lync, build their contacts list, check status, location, and calendar for contacts, and much more!

This training course is now available in Hong Kong.

This Microsoft Office 365 Lync Essentials training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote.

Microsoft Office 365 Lync Essentials Training Course
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Your Learning Outcomes
Microsoft Office 365 Lync Essentials Training Course

  • Sign in and out of Lync
  • Set Lync to start up automatically
  • Build your contacts list
  • Tag or Pin a contact
  • Check status, location, and calendar for contacts
  • Change your status
  • Hide your activity feed
  • Enable privacy mode
  • Send an IM to a contact or a group
  • End a conversation
  • Understand organizer and presenter best practices
  • Share your desktop or a program
  • Open a whiteboard
  • Make a Lync Online Call
Duration: 1.0 day course



Reviews

Microsoft Office 365 Lync Essentials Training Course Reviews:

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
Fujitsu Australia

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

MS Project 2010 Essentials

Thanks for making the organizing so easy. You have all been very helpful.
Mater

MS Visio 2010 Introduction

I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
Kangan Library and Learning Centre

Philip was a great trainer, very personable and involved.
Kangan Library and Learning Centre

Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
Kangan Library and Learning Centre

Visio 2010 Advanced

The facilitator was very energetic and knowledgeable on this and other relevant Microsoft software programs showing how the integration would assist our learning outcomes.
Queensland Rail

Was a great learning environment with a facilitator that really tries to make the course relevant to your needs but also interesting.
Queensland Rail


Microsoft Partner Logo   PD Training is a Microsoft Small Business Silver Partner

Microsoft Applications Training Courses Reviews:

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
Fujitsu Australia

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

MS Project 2010 Essentials

Thanks for making the organising so easy. You have all been very helpful.
Mater

MS Visio 2010 Introduction

I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
Kangan Library and Learning Centre

Philip was a great trainer, very personable and involved.
Kangan Library and Learning Centre

Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
Kangan Library and Learning Centre

Visio 2010 Advanced

The facilitator was very energetic and knowledgeable on this and other relevant Microsoft software programs showing how the integration would assist our learning outcomes.
Queensland Rail

Was a great learning environment with a facilitator that really tries to make the course relevant to your needs but also interesting.
Queensland Rail




Course Outline
Microsoft Office 365 Lync Essentials Training Course

Download Microsoft Office 365 Lync Essentials Training Course Outline

Foreword:

Lync Online is Microsoft's premiere online communications software with instant messaging, audio and video calls, and online meetings that include sharing your desktop. Your participants will be well versed in this great tool that will provide a great benefit in their Office 365 usage.

Office 365 Lync Essentials will get your participants started on their path to using Lync for all your communications. We'll first look at how to sign into Lync Online. Then your participants will learn how to set up Lync to start automatically and configuring their Lync profiles.

Microsoft Office 365 Lync Essentials Training Course - Lesson 1
Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Microsoft Office 365 Lync Essentials Training Course - Lesson 2
Welcome to Office
  • Signing In to Lync
  • Setting Up Lync to Start Automatically
  • Adding a Picture
  • Signing Out
  • Module Two: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 3
Working with Contacts
  • Searching for People
  • Building Your Contacts List
  • Adding a Contact
  • Tagging or Pinning a Contact
  • Creating Groups
  • Organizing Contacts
  • Module Three: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 4
Working with Presence Indicators
  • About Presence Indicators
  • Changing Status
  • Hiding Activity Feed
  • Changing or Hiding Location
  • Understanding Privacy Relationships
  • Working with Privacy Settings
  • Module Four: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 5
Working with Instant Messaging
  • Sending an Instant Message
  • Sending an Instant Message to a Group
  • Accepting or Ignoring an Instant Message
  • Inviting Another Contact to an Instant Message Conversation
  • Using Emoticons and Formatting
  • Ending a Conversation
  • Module Five: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 6
Working with Online Meetings
  • Starting an Unscheduled Meeting
  • Scheduling a Meeting
  • Changing Access and Presenter Options
  • Joining a Meeting
  • Organizer and Presenter Best Practices
  • Module Six: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 7
Working with the Lync Online Web Scheduler
  • Scheduling a Meeting or Call
  • Sending Invitations
  • Customizing Roles
  • Joining a Meeting
  • Viewing or Editing Meetings
  • Deleting a Meeting
  • Module Seven: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 8
Working with PowerPoint Presentations
  • Working with PowerPoint Presentations
  • Controlling Permissions
  • Changing Presenters
  • Making Annotations
  • Saving a Copy of the Annotated File
  • Module Eight: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 9
Sharing Your Desktop or a Program
  • Sharing Your Desktop
  • Choosing an Open Program to Share
  • Stopping Sharing
  • Changing Control When Sharing
  • Stopping People from Sharing
  • Requesting Control
  • Module Nine: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 10
Collaborating on a Whiteboard
  • Opening a Whiteboard
  • Working with Whiteboard Content
  • Viewing a Whiteboard Privately
  • Closing a Whiteboard
  • Module Ten: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 11
Using Audio and Video
  • Making a Lync Call
  • Making a Video Call
  • Answering or Declining a Call
  • Setting Your Ringtones and Sound Options
  • Making a Conference Call
  • Setting Options
  • Module Eleven: Review Questions
Microsoft Office 365 Lync Essentials Training Course - Lesson 12
Wrapping Up
  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

In-House Training We’ll focus on what matters most to you and tailor to your context


Live Online or Hybrid Class Tailored to Your Needs

When you want a tailored learning experience targeting exactly what you want without bringing everyone physically together, the best choice is a Live Online Class run by PDT.

We tailor the content and activities to be specific to your current needs and the needs of the people and run the course in our usual activity-based workshop style training, however, the participants can all be offsite, or some can be in the room with others offsite.

Unless you have a preferred tools we use 'Zoom for Education' that includes enhanced collaboration features such as One-click content sharing, real-time co-annotation (people can work together in activity files), and digital whiteboarding, we also include things like live polls and group chats so you virtually have the same collaborative learning experience of attending a course in a room with other people.

live online & hybrid

We have delivered these 100's (if not 1000's) of times, and get great outcomes. We achieve great outcomes because we keep our learner centric approach - just because it’s delivered through a screen to some or all participants doesn’t mean it needs to be less tailored or less personalised.

You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

A hybrid class is with some people dialling in, and some people physically together in the same room.

Live Online Participant Feedback:

90% Overall Trainer Rating

88% Delivery was Adapted to me Personally

75% I Would Recommend this Course to Someone Else

Face to Face Options With Everyone in the same room

1-hour Motivator
one hour motivator
3-hour Power Sessions
3 hour power session
Full-day training
full day training
Conferences
Conferences
At your workplace At your workplace
In our Training Rooms In our Training Rooms
 In our Online Training  Room - the HIVE In our Online Training Room

We’ll make things easier so you can focus on adding more value

We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)

Invites people to training

(So you don’t have to)

Invite People icon

Generates Sign in Sheet

(So you don’t have to)

Generate Sign In Sheet Icon

Generates Branded Flyer

If you if you want to ‘promote’ internally

Generate Branded Flyer Example

PDF’s of Certificates

(can be co-branded with your logo)

Completion Certificate Included

Collects and Reports feedback

(So you don’t have to)

Feedback Report Example

Complete Results Dashboard

(including trainer insights)

Results Dashboard Example

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan
Participants encouraged to create

Want to get clear on impacts and measure success? Our system and expert consultants support you.


Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.

Measure metrics your way

Do you already have a training management system and wish they were automatically up to date?

Training APIs

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your Learning and Development Partner, we look forward to working with you, talk to one of our friendly expert consultants today.

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