Microsoft Office 365 Outlook Essentials Training

With Microsoft Office 365 Outlook, you can access your inbox anywhere from any computer that has an internet connection and a web browser. This useful tool provides its users the freedom to work from anywhere. This is a great tool for communication, time and information management and collaboration. It is employed to create, organize and track several types of items such as email messages, contacts, appointments and tasks.

At the completion of this course, you will have a deeper understanding of the outlook 365 interface and proficiently use this web application to complete e-mail tasks, learn the basics of creating, sending, saving, printing, and managing emails, become efficient at creating appointments, tasks, and reminders, planning meetings and events and much more!

This training course is now available in Hong Kong.

This Microsoft Office 365 Outlook Essentials training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Click on the In-house tab below to generate an instant quote.

Microsoft Office 365 Outlook Essentials Training
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Your Learning Outcomes

In this course, participants will:

  • Gain the ability to access and write e-mails from anywhere
  • Understand the Outlook 365 interface and proficiently use this web application to complete e-mail tasks
  • Learn the basics of creating, sending, saving, printing, and managing emails
  • Become efficient at creating appointments, tasks, and reminders to plan meetings, events, and the day
  • Understand how to use the instant message option to collaborate with others
  • Learn to use junk mail filters to increase productivity
  • Organize and group e-mails with folders
  • Learn how to personalize profiles with a Signature and formatting options
  • Understand how to store contact information about co-workers, collaborators and prospects, including organizing with grouping options

 

Duration: 1.0 day course Live Online Experts



Reviews

Microsoft Office 365 Outlook Essentials Training Reviews:

What our clients are saying:

"Very informative. Definitely motivates me to allow more time than usual to prepare my day, break down my work and scrutinize my prioritization processes. Highly beneficial."

"I’m very impressed by PD Training … they specifically selected one of their specialist facilitators to run the session which then made it possible for us to discuss our requirements further and tailor the course we had selected to suit our particular needs."

More happy clients

 

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
Fujitsu Australia

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

MS Project 2010 Essentials

Thanks for making the organizing so easy. You have all been very helpful.
Mater

MS Visio 2010 Introduction

I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
Kangan Library and Learning Centre

Philip was a great trainer, very personable and involved.
Kangan Library and Learning Centre

Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
Kangan Library and Learning Centre

Visio 2010 Advanced

The facilitator was very energetic and knowledgeable on this and other relevant Microsoft software programs showing how the integration would assist our learning outcomes.
Queensland Rail

Was a great learning environment with a facilitator that really tries to make the course relevant to your needs but also interesting.
Queensland Rail


Microsoft Partner Logo   PD Training is a Microsoft Partner

Microsoft Applications Training Courses Reviews:

Excel 2010 Intermediate

Philip our Trainer was excellent and extremely helpful and had a lovely manner in which to teach.
Charlie Bears Australia Pty Ltd

This was one of the most productive training sessions that I have done in the last 5 years Good content, delivered very well.
Sun Engineering (Qld) Pty Ltd

I felt the trainer as very informative and knowledgeable and delivered the session well, I enjoyed the session and gained some well needed knowledge.
Sun Engineering (Qld) Pty Ltd

Excel 2010 Introduction

Appreciated Robbie's ability to involve all participants thru program whilst playing catch-up with those that did not immediately relate to issue.
Liquor Legends

MS Excel 2010 Advanced

Jo Smith was a fantastic trainer. It was a good concept to train just with the staff from our company as there wasn't time wasted trying to accommodate other people/company requirements.
Fujitsu Australia

FANTASTIC! I have already recommended you guys to 3 friends who are looking at doing some courses soon!!
Presence of IT

Robby was Brilliant! I learnt heaps of new tricks and will definitely be back for another advanced excel course. Thanks again Robby for all your hard work yesterday. I found Pete an excellent trainer with plenty of patience and willingness to share his knowledge. Thank you Pete!
Mater

I enjoyed the course and found my attendance to be beneficial.
ERM Power

Murray was very helpful and was able to work with our specific requirements which made the course even more beneficial. I have already recommended PD Training to CASA for future training.
Civil Aviation Safety Authority

Robby was a great trainer. I left the course with a lot of great information and I look forward to coming back!
Cerebral Palsy League of Qld

The course and service from PD Training was fantastic. I learnt new skills which will be invaluable for my new career. Robby was a fantastic trainer. He kept the course fun and interactive, and was extremely accommodating, if we had further questions. Looking forward to undertaking the Advanced Course.
Cerebral Palsy League of Qld

Excel 2010 Advanced

Robbie was fantastic yet again. So helpful, attentive and kept the course interesting. He went above and beyond to answer any questions I had. To the extent he worked on a specific query I had prior to the course commencing.
Cerebral Palsy League of Qld

I had a chat to two of the participants from yesterday's Excel training. We didn't discuss the specific questions listed in your survey, but they both said the training was excellent and they definitely gained valuable knowledge from it. They said their trainer (Peter) was an excellent trainer.
Mater

The Trainer was excellent - Enthusiastic and knowledgeable and made the training session fun!
Fujitsu Australia

MS PowerPoint 2010 Essentials

Denise was a fantastic trainer and I thoroughly enjoyed my training
Westfield Ltd

MS Project 2010 Essentials

Thanks for making the organising so easy. You have all been very helpful.
Mater

MS Visio 2010 Introduction

I was surprised at how much fun we had, how engaging the trainer was, how much we learnt. The content was well structured and clear, the training notes helpful. Phil was a great trainer - it was a fun day. The manual is very clear and great as a reference tool for future use.
Kangan Library and Learning Centre

Philip was a great trainer, very personable and involved.
Kangan Library and Learning Centre

Our instructor Phillip was fantastic. He called before the course to get a good understanding of our requirements. On the day he asked the group what their aims were for the training and ensured all these aspects were covered. He managed to make what many of us assumed was a "dry" training day interesting and very practical. It was excellent.
Kangan Library and Learning Centre

Visio 2010 Advanced

The facilitator was very energetic and knowledgeable on this and other relevant Microsoft software programs showing how the integration would assist our learning outcomes.
Queensland Rail

Was a great learning environment with a facilitator that really tries to make the course relevant to your needs but also interesting.
Queensland Rail




Download Course Outline (PDF)

In this Outlook 365 Essentials course, participants will learn new features of this web application that offers the ability to access and write e-mails from any computer that has WiFi and a browser. The basics of creating and working with e-mails will also be taught. At the completion of this course, users of this software will be able to proficiently move around the interface to create e-mails, appointments, and tasks. Knowledge of organization capabilities will advance with the ability to group related e-mails and data into folders. Users will also customize their profile with a signature and formatting options. 

The Office 365 experience is designed to render your documents and emails to look exactly like they would when printed, from nearly anywhere in the world. This tool provides its users the freedom to work from anywhere.

Course Outline for Microsoft Office 365 Outlook Essentials Training

See the Live Online tab for the course outline for the live online course

Topic 1
Getting Started
  • Icebreaker
  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
Topic 2
Welcome to Office 365 Outlook
  • The Home Page
  • Opening Outlook
  • Understanding the Outlook 365 Interface
  • About IM
  • Selecting a Theme
  • Closing Outlook
  • Lesson Two: Review Questions
Topic 3
Working with Your Inbox (I)
  • Viewing Your Inbox
  • Filtering Messages
  • Checking Messages
  • Marking an Item Read or Unread
  • Replying to or Forwarding a Message from the Inbox
  • Ignoring Conversations
  • Lesson Three: Review Questions
Topic 4
Working with Your Inbox (II)
  • Changing the View
  • Creating Folders
  • Moving Messages to Folders
  • Renaming, Moving and Deleting Folders
  • Adding to Favorites
  • About Junk Mail
  • Lesson Four: Review Questions
Topic 5
Creating a New E-Mail
  • Creating an E-mail
  • About the Address Book
  • Finishing Your Message
  • Attaching a File
  • Inserting a Picture
  • Sending the Message
  • Lesson Five: Review Questions
Topic 6
Managing E-Mail Messages
  • The Received Message Window
  • Opening a Chat Message
  • Viewing Message Details
  • Printing a Message
  • Deleting an E-Mail
  • Lesson Six: Review Questions
Topic 7
Using Outlook's Organizational Tools
  • Flagging an Item for Follow-up
  • Using Categories
  • Performing a Simple Search
  • Performing a Complex Search
  • Creating a Basic Rule
  • Creating an Advanced Rule
  • Lesson Seven: Review Questions
Topic 8
Outlook Options
  • About the Outlook Options
  • Setting Automatic Replies
  • Creating a Group
  • Creating a Signature
  • Lesson Eight: Review Questions
Topic 9
An Introduction to the Calendar
  • Getting Started
  • Creating an Appointment
  • Changing Your Calendar View
  • Creating a Meeting Request and Using the Scheduling Assistant
  • Editing an Appointment
  • Managing Reminders
  • Sharing Your Calendar
  • Lesson Nine: Review Questions
Topic 10
An Introduction to Contacts
  • Getting Started
  • About Importing Contacts
  • Creating a New Contact
  • Working with Contacts
  • Creating a New Group
  • Working with Groups
  • Lesson Ten: Review Questions
Topic 11
An Introduction to Tasks
  • Getting Started
  • Creating a New Task
  • Setting a Date and Reminder
  • Setting a Repeating Task
  • Forwarding a Task
  • Updating a Task Status
  • Lesson Eleven: Review Questions
Topic 12
Wrapping Up
  • Words from the Wise
  • Review of the Parking Lot
  • Lessons Learned
  • Completion of Action Plans and Evaluations
 

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You still have an expert trainer who talks to you prior to the session and tailors the delivery to use your terminology, ensure activities are relevant and directly applicable and ensures an engaging learning experience that provide people with skills and techniques they can apply the very next day.

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