When creating written communications in the workplace, it is essential that the details of the communication be correct, while the basic layout of the document is appropriate, and the ideas are presented logically and effectively.
The PD Training Business Essentials Writing course teaches participants how to assure the effectiveness of any type of business writing, whether its reports, proposals and even emails, and ensures documents these are written using the correct sentence structure, grammar, and formatting.
Participants will learn key business writing skills like planning the document content, writing for the reader, conversational styles, the use or avoidance of industry jargon and multiple types of document styling.
Click on the buttons above to register for a public course or to get a quote for an inhouse/onsite training event at your preferred location.
Business Writing Essentials training course is now available in Hong Kong including Central.
|Course name||Length||Outline||Next class|
|Active Listening Training-The secret of great communicators!||0.5 day course|
|Business Etiquette Training||1.0 day course|
|Business Writing||1.0 day course|
|Communication Skills Training||1.0 day course|
|Conflict Resolution Training||1.0 day course|
|Creative Problem Solving Training||1.0 day course|
|Email Etiquette Training||1.0 day course|
|Meeting Management||1.0 day course|
|Negotiation Training||1.0 day course|
|Professional Telephone Skills||1.0 day course|
|Public Speaking Training||1.0 day course|
|Emotional Intelligence (EQ) for Professionals Training Course||1.0 day course|
|Writing Winning Proposals Training||1.0 day course|
|Communicating Across Cultures Training||0.5 day course|
|Body Language Training||1.0 day course|
|Minute-taking Training||1.0 day course|
|Managing Difficult Conversations||1.0 day course|
|Team Communication||0.5 day course|
|Telework and Telecommuting Training||1.0 day course|
|Delivering Constructive Criticism Training||1.0 day course|
|Business Process Management||2.0 day course|
|Business Writing for the Modern Workplace||1.0 day course|
|Business Writing Essentials||1.0 day course|
After completing this course participants will be able to learn:
"Louise was a great trainer and very enthusiastic and made training enjoyable."
The Swatch Group (Australia) Pty Ltd
"I found the course met all my expectations. The trainer was awesome."
"Our trainer, Lou, was particularly good and knowledgeable. The training day was very good due to her."
-Structerre Consulting Engineers
"The most helpful tip was to have a cheat sheet of commonly mis-spelt words and set up email templates."
-Metcash Trading (IGA)
"Our trainer was fantastic and I would definitely recommend him for future course. I would of loved this to have been a full day course as personally I received a lot from it. Looking forward to the next course!"
"Ron was a great trainer, the session was interactive and engaging. Ron enabled us to take away new skills and apply them in a business environment."
"Really good training ...Instructor gave a lot of information and made it really enjoyable."
"I found the trainer to be very engaging and entertaining. The content was useful too. I hoped to do more on informal and formal language, but otherwise I will be using what I learnt in every day tasks."
"While going through the training material, our trainer helped put his own experiences and knowledge into a context which was easy to relate to and understand coherently. The small group number helped to build direction of learning to areas which needed assistance the most for each participant."
"Over all I found the course excellent, thanks to Troy he made you question things that you thought you knew."
"This is one of the best course I have been to and exceeded my expectations. I have done a course with you before and this one was offered for free, I was expecting it to be average or bad and wow, I'm impressed. I will carry the tips of the learning with me forever, things that are really useful and will never be forgotten. Will be my pleasure to recommend this course at any opportunity."
"A good small group training session, we did have a good asking questions time for each models."
-AgriExchange Pty. Ltd.
"Course content and session was very practical and applicable to my work."
"I absolutely love the teacher, who showed passion and knowledge at the highest level I have ever experienced."
-Teachers Mutual Bank
"Trainer was awesome. She utilised break times to respond to individual queries and provided useful feedback. Course content can be made a little more challenging. Overall, it was a great course!"
"Jen was an excellent trainer and facilitator, and very responsive to our needs. Would attend training again specifically to have her as a trainer."
"Jen's enthusiasm and generosity was really fantastic. She worked really hard to make the course relevant to all the different levels and experiences of the participants. The most valuable part of the course for me was the information about writing a clear and effective email, as this is a fairly new form of communication for me. What the course delivered for me was a change in perspective about how we write in business, and a shift in focus to thinking about what the audience needs from not just the content of your writing, but the structure."
"Great trainer, very skilled!"
-Diabetes Australia National Office
" The trainer was good and did her best to tailor the content to our situations and relevant roles/workplace contexts, and I liked her workshop-style training."
-SS&C Solutions Pty Ltd
"The course was very informative for me, Troy deliver the content of the course with Gusto and passion, clear and desisted. There was a lot to absorber in a short time frame. Troy Tailed each section to each for us witch helped us though the day and we achieved our Golds too."
"The course really makes you think about what you are actually writing and well you are actually communicating the message to the reader."
"Very well set out and timed, the day had momentum with no dull moments. Interest was held for the whole day."
"The training was very engaging and helpful - made me see things clearly for best practice at work. I also met new colleagues whom I enjoyed collaborating with."
"This was one of the best one-day training courses that I have done."
"It all tied in very well, great course. Will send more of my team on this course."
"Very positive energy and knowledge exhibited by trainor. Created a relaxed environment and very approachable. Congratulations on such a fine delivery thoroughly enjoyed it."
-Latrobe Health Services
"This was a 2 day course that was stuffed into 3 hours. The trainer, however, was excellent; he was very knowledgeable about the subject matter and was very good at facilitating learning."
-Sharman from ALTC
"Very beneficial course and gained some updates in my writing that I have not done for many years along with some information I was not aware of. Thanks again to Mark and was a very informative and enjoyable morning."
-Defence - Latchford Barracks
"I appreciated the trainer understood Defence has its own template documents and he spent no time but concentrated on the "Mechanics" as he called it. Spelling, grammar and various other often misunderstood and practiced skills. I found this course very helpful."
"Great teacher, great material, fun, engaging activities, very satisfied."
"I thought that the course was really helpful! It's good to get a refresher and consider how we communicate."
"Course was well run and very enjoyable. Course was a good refresher and lead in to some additional training/work I have coming up."
"The course itself was great, I was hoping for it go a little more indepth in writing structures, but a lot was covered in the time frame."
"I was impressed with how I managed the course and that was due to the professional and knowledgeable approach and presentation. This course will enable me to improve my work skills. Thank you."
-Individual Course Participant
"The trainer - Peter is very professional. The venue & food are very good as well. I really enjoyed & interested in with the Business Writing Training course. Thanks very much PD Training."
"Pete was great! Really enjoyed my time and learnt important points that will help me with my work."
-Much More Than Money Pty Ltd
"Overall the course was good."
"It's great that the trainer identify and was able to respond my queries intelligently."
-Shire Of Narrogin
"David Davenport was a fantastic tutor and was easy to discuss ideas with and get along. At times I felt that the content was more geared towards students who speak English as a second language based on the varied ethnicities of the students. Regardless, this made for an enriching learning environment."
-TSA Management (Vic) Pty Ltd
This workshop is about creating well-written business documents. The course reviews the basic principles that apply to all forms of writing and provide you with a framework through which you can improve your writing.
The motto of PD Training is to ‘Empower Improvement’. We seek to enhance people’s work life by providing you with skills that you can utilise immediately back in your workplace. The best way to identify how to utilise these newfound writing skills is to reflect on the activities that you performed throughout your training and implement them as soon as possible in the workplace.
Business Writing Essentials - Lesson 1
Business Writing Essentials - Lesson 2
Two bee or not to be – grammar has the answer
Business Writing Essentials - Lesson 3
Planning what you write
Business Writing Essentials - Lesson 4
The First Draft
Business Writing Essentials - Lesson 5
Business Writing Essentials - Lesson 6
One in 260 Billion
Business Writing Essentials - Lesson 7
We provide the Training Management Centre which is an information hub before, during and after training.
(Let us know if there’s parts you don’t want to use)
Invites people to training
(So you don’t have to)
Generates Sign in Sheet
(So you don’t have to)
Generates Branded Flyer
If you if you want to ‘promote’ internally
PDF’s of Certificates
(can be co-branded with your logo)
Collects and Reports feedback
(So you don’t have to)
Complete Results Dashboard
(including trainer insights)
At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.
In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.
Our systems and people make it easy to identify how you’ll be able to measure impacts,
and then report on the success in the weeks or months after training.
It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.
Pre course activity & chat with the trainer about personal learning goals
At the course conclusion participants are encouraged to add an action plan and select an accountability buddy
We welcome your participants for Refresher Training on our public classes at no cost for 12-months (subject to availability)
All made easy via our orgmenta participant app
Designed to be easy to use for Team Leaders, Managers, Trainers or other nominated Learning Champions these packs have 6 simple and quick activities to reinforce learning from the original course.
When you choose this option, we provide your nominated Learning Champions with a 3-hour session in how to run the activities so they have the resources and confidence to integrate these into your normal team meetings or as stand alone lunch 'n' learn sessions.
Make it Stick packs are available for all PDT Signature Series courses.
Our Trainers can come back onsite and run coaching and reinforcment sessions for your team members. These sessions are most commonly 90-minutes long, and are designed to help people share and collaborate, helping them gain insights and confidence to apply what they learned so you see value from the investment in training with a lasting change.
Our purpose is to deliver lasting impact, and we believe this is a powerful step in achieving lasting change, so to encourage you to give your people that extra opportunity to really see change, if you book a follow up session within 90-days of the original course date, we’ll come back onsite for 1/2 price.
Many of the 'aha' moments in courses can come from the increased awareness of ourselves and our colleagues, these come through the REACH Profiles that is integrated into many of our courses.
The insights lead us to better recognise our tendencies and strengths, understand how to be more mindful of adapting to the needs and preferences of our team and our customers.
The insights are put into practice by appreciating the benefits of our diversity and either learning to adapt or implementing a strengths-based management approach.
We have a great range of high quality products that can keep these impactful moments top of mind back in the workplace.
The REACH Team Visualizer/Reminder can be used in multiple ways in both training and in the office. When displayed in a high traffic area REACH will be kept top of mind. Below are guidelines for use of the REACH Team Visualizer / Reminder which is also in downloadable format.
The REACH Team Visualizer / Reminder comes in two sizes of A0 841 x 1189 mm and A1 594 x 841 mm and is made from a sturdy 5mm corflute.
REACH to my Team Visualizer / Reminder guidelines for use
REACH Cubes are designed to build empathy and grow an appreciation for thinking differently. They encourage productive and positive interactions in the workplace, workshop or personal development sessions. They can be used in any creative way to grow REACH and below we have provided two recommended activities for use. The REACH Cubes pack comes with 4 REACH Cubes one representing each REACH Quadrant. Each REACH Cube is 7.5 cm squared and are made from durable EVA Foam.
When people are participating in activities during REACH workshops, training or personal development sessions provide each participant with a REACH Cube and ask them to complete the activity or interaction Thinking and Behaving based on what REACH Cube was provided to them.
Are they the Advisor focused on detail and doing?
or a Coach focused on People and Action?
This brings a whole new level of empathy building and appreciation for the strength of thinking differently.
After REACH has been introduced using the REACH Training continue to keep REACH alive in the workplace by providing each person with a set of 4 REACH cubes to take back to their work space.
Personal REACH and the REACH of their colleagues can be grown by using these cubes on a regular basis with these great ideas:
Stack your REACH Cubes on your desk and on top of the stack place the cube that is reflecting your current REACH zone. Ensure that you have the side that says “Thanks for dropping by, right now I am in my __________ quadrant” facing outward so those approaching your work space know how you are feeling and acting at that current time. This is designed to help those around you recognise different behaviours/responses they may or may not receive from you based on the situation and REACH zone.
Use your REACH Cubes to be mindful of your interactions with others. Whilst interacting use the cubes to review your behaviours and actions. Take up the cube of the quadrant you currently feel you are in and review these sides: Think before I act: Is this what I need to be right now? Flip the cube over to the side of the profile overview and think about the style in which you are Communicating, Conflict-handling, Delegating etc. Is this what you need to be to REACH the person you are interacting with? If not find the REACH Cube that best suits the situation and maximises your REACH with that person and use the profile overview to help guide your interaction.Download REACH Cubes Activity File
Learn to REACH Labels are a great low-cost substitute for the REACH Caps or REACH Cubes or the more physically interactive REACH Floor Mat. They work well in small and large team activities and can be used as a quick way to identify how others act and think through a different quadrant that is not theirs. They can learn to appreciate the different communication, conflict handling, delegating, planning and learning styles of others and through this increase their REACH.
The REACH Labels are made of a high quality fabric sticky labels that are designed to last all day training sessions.
These work well after training when stuck to people’s monitors or workstations.View all of the REACH Training and reinforcement products Here