|Business Ethics Training Course||1 day course|
|Change Management Training Course||1 day course|
|Coaching and Mentoring Training Course||1 day course|
|Conflict Resolution Training Course||1 day course|
|Creative Problem Solving Training Course||1 day course|
|Critical Thinking Training Course||2 day course|
|Delivering Constructive Criticism Training Course||1 day course|
|Effective Delegation Training||1 day course|
|Employee Engagement Training Course||1 day course|
|Employee Onboarding Training Course||1 day course|
|Highly Effective Management Training Course||2 day course|
|Leadership Development Training||2 day course|
|Managing Difficult Conversations||1 day course|
|Managing Virtual Teams Course||1 day course|
|Measuring Results from Training - Training Course||1 day course|
|Meeting Management Training Course||1 day course|
|Mentoring Training Course||1 day course|
|Motivating Employees Training Course||1 day course|
|Negotiation Training Course||1 day course|
|Performance Management and Appraisals Training Course||1 day course|
|Recruitment and Selection Training Course||1 day course|
|Supervision Training Course||1 day course|
|Team Building Training Course||1 day course|
In this course participants will:
Course was relevant and delivered in a format that allowed all to contribute and relate.
Conflict is the result of people having differing needs, opinions, expectations and importantly different perspectives.
The reality of conflict is that in any human relationship it is inevitable, if handled well, conflict provides a powerful avenue for significant growth.
Conflict resolution involves recognizing and managing the particular conflict. This is an essential part of building emotional intelligence, and nurturing relationships. Poorly handled conflict can affect both the employees and the clients thereby impacting the company’s bottom-line. To maintain your competitive advantage, you need the entire organization to focus on developing conflict resolution strategies to quickly and effectively resolve conflict, while building trust and commitment with clients and colleagues.
This Conflict Resolution Training Course provides techniques for individuals in an organization to resolve workplace conflict and build a common understanding and framework for working through challenging conflict situations. We have, after much research, decided to focus on the Win-Win Approach using the three critical skills of conflict resolution – Negotiation, Assertiveness and Persuasion. These skills will enable the participants to develop conflict resolution strategies for quickly and effectively recognizing, resolving and preventing conflict.
Conflict Resolution Training Course - Lesson 1
Conflict – is it all bad?
Conflict Resolution Training Course - Lesson 2
Understanding Your Response to Conflict
Conflict Resolution Training Course - Lesson 3
What makes up conflict?
Conflict Resolution Training Course - Lesson 4
How Managers Can Add to Conflict
Conflict Resolution Training Course - Lesson 5
Resolving Conflict Between Others
Conflict Resolution Training Course - Lesson 6
When Conflict Involves You
Conflict Resolution Training Course - Lesson 7
Conflict Resolution Training Course - Lesson 8
In-House training benefits:
To Be Engaged All Day
Activities and discussion for engaged learning all day.
An outstanding trainer
On average PDT trainers have 15 years industry experience 7 years training experience.
Focussed on you
We always tailor activities and scenarios to be relevant to you.
Refresher Course $0
In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.
1/2 Price Coaching
We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.
The confidence of booking with an acclaimed multi national training company.
Support, reinforcement & extension eLearning and videos in the App.
org' ment vt. sounds like augment
1. to make greater;
2. to increase impact
Beyond the classroom, the orgmenta app from PD Training augments our instructor led courses by engaging learners before, during and after training.
The Learning impact is increased by providing a personalised and contextualised learning experience, followed by ongoing collaboration and reinforcement on demand.×