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Negotiation Training Course

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This Negotiation Skills Training Course provides you with practical negotiation techniques applicable to negotiation in many contexts and situations. The negotiation training course is run like a workshop where you are given some theory, then work in pairs or small teams to prepare for negotiations that are relevant to your needs.

In this Negotiation Skills Training course you will learn theory and get the opportunity to apply it to scenarios that suit your specific needs. This is training tailored to you!

This hands on Negotiation Skills Training Course is available now throughout Hong Kong, including Central.

This Negotiation Training course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote.

Learning Outcomes
Course Outline
  • Learning Outcomes - Negotiation Training Course

    By the end of this training session, participants will be able to:

    • Explain the basic types of negotiations
    • Learn the phases of negotiations & gain the skills necessary for successfully negotiating
    • Apply basic negotiating concepts (WATNA, BATNA, WAP & ZOPA)
    • Lay the groundwork for negotiation
    • Identify what information to share & what information to keep to your self
    • Master basic bargaining techniques
    • Apply strategies for identifying mutual gain
    • Demonstrate how to reach a consensus & set the terms of agreement
    • Deal with personal attacks & other difficult issues
    • Apply the negotiating process to solve everyday problems
    • Negotiate on behalf of someone else
    Duration: 1 day course

    The best adult learning experience

    The best adult learning experience


    PD Training is dedicated to immersive and inspirational learning experiences for busy adults. We believe courseware should keep pace with changes in workplaces and technology.

    So we have written our very own Signature Series that incorporates best practice in modern learner engagement, and continually improves based on trainer feedback, participant feedback and innovations in best practice.

    Welcome to the best adult learning experience in the industry, we look forward to your feedback and suggestions.


    Negotiation Training Course Reviews:

    Was a lot of fun! Not just a training course but interaction was good.


    The course included other ways of reading the different personalities in people and negotiating with the relevant personalities types I found most useful.


    It was great that Suzanne engaged the audience all day without PowerPoint. Suzanne's delivery, knowledge communication and personality shone through and it was a pleasure to learn with such a competent, professional trainer.


    Troy really knew his stuff, and made the training fun and enjoyable. I always dread these things, but I had a great time, and learnt things too!

    -Maccaferri Australia

    Scott was a great facilitator, I have a short attention span and was expecting to drift off during an all day session, however Scott's style and enthusiasm kept me engaged the whole day!


    Trainer was fantastic. The use of no PowerPoint was fantastic!

    -Australian Sports Commission

    Andrew was a great, knowledgeable presenter and the course highlighted to me some of the strategies I can implement in the future, instead of avoiding the conversations! Really enjoyed the course. Thank you.

    -Australian Sports Commission

    I thought the fact that we didn't have to refer to PowerPoint slides was a huge benefit! This was able to engage us in discussion throughout the day. The trainer (Andrew) did a fantastic job of facilitating the session.

    -Australian Sports Commission

    This was one of the most engaging development sessions I've attended in some time. Thank you for providing a relevant, useful and engaging day.

    -Coal Services Pty Ltd

    Overall, the course material and presentation was really excellent and very useful. I am really keen to use the information I learnt when communicating with my customer.

    -Cisco Systems Australia Pty Limited

    It was great to relate the course content with latest physiological research.

    -Cisco Systems Australia Pty Limited

    Anne was very good and had excellent knowledge on content and real life examples. Would recommend this course for most employees.

    -Queensland Rail

    Most useful part was the interactive nature of the course along with some great pieces of information that I will use.

    -Queensland Rail

    The course was delivered in passionate manner. The facilitator Ann, made the course enjoyable and interactive, one of the better courses that I have attended.

    -Queensland Rail

    I really enjoyed the trainer and atmosphere in which the learning environment was so open and friendly. Thank you for the consideration for my personal needs. Definitely will recommend and hope to attend more courses in the future.

    -Meales Concrete Pumping

    The trainer (Jack) was an excellent teacher who made the course relevant to our needs. I also liked how we would use challenging questions to help us really think about certain situations and how these skills can be useful for us.

    -Gen-I (AAPT)

    It was a really great day, cannot speak highly enough of the trainer and her energy/enthusiasm. It made what could have been very dry subject matter a lot more interesting.

    -The Sound Alliance

    Anne was a fantastic trainer. The training course was small and interactive. A great training course.

    -Freshcare Ltd

    Great course, trainer made the course. Very interesting and informative. There will be a number of others from my work who will also book for January 2013.

    -Wridgways Relocation Services

    Good training session. I took away a lot.

    -Advantage Retail Management Pty Ltd T/as Lease1

    More happy clients

  • Course Outline - Negotiation Training Course

    Download Negotiation Training Course Outline


    Gain the confidence you need to resolve a point of difference, or the advantage in the outcome of a discussion, produce an agreement upon courses of action, or bargain for individual or collective advantage. Negotiation is a process which can lead to positive outcomes and develop relationships.

    This highly participative learner focused Negotiation Skills Training Course will arm you and your team with winning negotiation skills and tactics so you feel better prepared, more confident and have greater control in the negotiation process.

    Negotiation Training Course - Lesson 1
    The Who, When And How Of Negotiation
    • What we mean by negotiation
    • Negotiation Styles
    • Dominant Negotiating Strategies
    • Your Personal Style
    • Reflection
    Negotiation Training Course - Lesson 2
    Preparing To Negotiate
    • Know your BATNA
    • The Zone of Possible Agreement (ZOPA)
    • The Importance of Authority
    • Reflection
    Negotiation Training Course - Lesson 3
    Becoming A Principled Negotiator
    • Introductions
    • Separate people from the problem
    • Interests vs Positions
    • Mutual Gain – growing the pie
    • Objective criteria
    • Reflection
    Negotiation Training Course - Lesson 4
    Bargaining and Closing
    • Distributive and Integrative Bargaining
    • Negotiation Tactics
    • Making Concessions
    • Agreement Finalisation
    • Reflection
    Negotiation Training Course - Lesson 5
    • Power in Negotiation
    • Integrity - The Ethics Test
    • Reflection
    Negotiation Training Course - Lesson 6
    If We Can’t Meet Can We Still Negotiate?
    • Telephone Negotiation
    • Email Negotiation
    • Reflection
    Negotiation Training Course - Lesson 7
    • Create an Action Plan
    • Accountability = Action

  • In-House Training

    Clients and testimonials

    In-House training benefits:

    • Flexible length - sessions as short as 1-hour
    • Cost effective - great group pricing
    • Greatest impact in the shortest time
    • Excellent Team Building Opportunity
    • Certificate of Completion (always available in the App)
    • Comprehensive courseware as books (& available in the App)

    Delivery Options for In-house training
    1-hour Motivator
    one hour motivator
    3-hour Power Sessions
    3 hour power session
    Full-day training
    full day training

    Choose the Training Location

    You can expect:

    Activities and discussion

    To Be Engaged All Day

    Activities and discussion for engaged learning all day.

    Real world trainer

    An outstanding trainer

    On average PDT trainers have 15 years industry experience 7 years training experience.

    Tailored training

    Focussed on you

    We always tailor activities and scenarios to be relevant to you.

    Refresher course

    Refresher Course $0

    In-House and Public Class participants are welcome to join a public class in the same topic for 12 months.

    Price coaching

    1/2 Price Coaching

    We all know the importance of reinforcement, so we'll come back within 90 days of the original course 1/2 price.

    Confidence of booking

    Acclaimed Provider

    The confidence of booking with an acclaimed multi national training company.

    eLearning and video

    Multi-modal Reinforcement

    Support, reinforcement & extension eLearning and videos in the App.

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