Communicating Across Cultures Training

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Meet Penny PD — your personal guide to create your own development program!

This Communicating Across Cultures training course will provide your employees with the skills to communicate more effectively and do business with people from different cultures. This practical course will teach your staff how to remove cultural barriers for trade and increase their effectiveness in a global marketplace. 

Change the way your staff communicate and book Communicating Across Cultures training classes today. Available now throughout Hong Kong, including Central.

This Communicating Across Cultures Training Course can be delivered at your premises by one of our expert local or international trainers or live online using our HIVE technology.

Contact us today for a quote.

Your Learning Outcomes

In this course participants will:

  • Understand the importance in recognizing key cultural differences when doing business 
  • Learn how to communicate effectively and appropriately with people from different cultures
  • Gain insight into cultural differences within business protocol
  • Learn how to create and manage high-performing, cross-cultural teams
  • Gain practical strategies for conducting successful multicultural negotiations
  • Learn how to analyze cultural differences to successfully resolve cross-cultural issues 
  • Become a more effective communicator in a global business environment
Download PDF Outline Duration: 0.5 Days
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PDT Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

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Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Communicating Across Cultures Training Now

Register Now Group Booking Quote

Successful business strategies don’t always translate when you conduct business abroad. Your negotiating strategies may strike the wrong chord, or your polished business etiquette, which served you well in your own culture, may be interpreted as rude. When you recognize and respect cultural differences, you show you are serious about doing business in a global society.

Course Objective:

You will communicate and conduct business effectively across cultures.

Target Audience:

This course is for individuals who need to communicate clearly and effectively while conducting business in cultures other than their own.

Delivery Method:

Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities. This course includes a variety of insightful scenarios and case studies involving specific cultures such as Japan, and Indonesia. Specific examples of cultural awareness and sensitivities will be included into course depending on the main nationalities of interest for each client.

Course Outline for Communicating Across Cultures Training

After completing this course, participants will have learned to:

Topic 1

Introduction

  • Course Objectives

Topic 2

TOPIC A - Recognize Cultural Differences

  • Role of Status in Different Cultures
  • The Role of the Individual
  • High-Context and Low-Context Cultures
  • How to Recognize Cultural Differences
  • DISCOVERY ACTIVITY 1-1 Respecting Differences in Status
  • DISCOVERY ACTIVITY 1-2 Respecting Differences in Status
  • TOPIC B – Communicate in Other Cultures
    • The Role of English in Business Relations
    • DISCOVERY ACTIVITY 1-3 Communicating in Other Cultures
    • DISCOVERY ACTIVITY 1-4 Communicating in Other Cultures
  • TOPIC C – Follow Business Protocol in Other Cultures
    • Role of the Translator
    • Time Expectations
    • How to Follow Business Protocol in Other Cultures
    • DISCOVERY ACTIVITY 1-5 Following Business Protocol in Other Cultures
    • DISCOVERY ACTIVITY 1-6 Following Business Protocol in Other Cultures
  • TOPIC D – The Written Laws and the Unwritten Laws
    • Getting to Know Legal and Social Laws
    • Learning their Greetings and Partings
    • Taking Hints from Nonverbal Communication
    • Cultural Diversity within a Country
    • Physical Contact
    • Lesson 1 Follow–up

    • Topic 3

    TOPIC A - Work in Teams in Other Cultures

    • Decision Making
    • Discovery Activity 2-1 – Working in Teams in Other Cultures
    • Discovery Activity 2-2 Working with Teams in Other Cultures
  • TOPIC B – Negotiate in Other Cultures
    • Types of Negotiation
    • DISCOVERY ACTIVITY 2-3 – Negotiating in Other Cultures
    • DISCOVERY ACTIVITY 2-4 – Negotiating in Other Cultures
  • TOPIC C – Resolve Conflict in Other Cultures
    • How to Resolve Conflict in Other Cultures
    • DISCOVERY ACTIVITY 2-5 Resolving Conflict in Other Cultures
    • DISCOVERY ACTIVITY 2-6 Resolving Conflict in Other Cultures
  • TOPIC D – Uses of Small Talk in a Multicultural Setting
    • Exploring a Culture through Arts and Sciences
    • Small Talk for Establishing Relationships
    • Use of Small Talk for Establishing Relationships
    • Small Talk for Gaining Comfort Level
  • Course Wrap–Up
    •  
    Download PDF Outline Duration: 0.5 Days

    Plus you’ll also receive:

    shield

    Money Back
    Guarantee

    If you’re not happy with the outcomes from
    the course we offer a money back guarantee

    profiles

    REACH
    Profiles

    For every participant
    valued at $199 each

    sick

    Sick Day
    Safety Net

    No one left behind
    with our 1/2 price re-run promise

    dashboard

    Development
    Dashboard

    12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

    Learn Communicating Across Cultures Training Now

    Register Now Group Booking Quote

    We create training that meets your needs.

    1-hour Motivator

    3-hour Power Sessions

    Full Day Training

    Conferences & Summits

    • OFFSITE
    • AT YOUR WORKPLACE
    • ONLINE

    We’ll make things easier so you can focus on adding more value

    We take care of all of the details, so you don’t have to:

    • Invite people to
      training
    • Sign
      In Sheet
    • Generate Branded
      Course Flyers
    • PDF’S of
      Certificates
    • Collects and
      Reports Feedback
    • Complete Results
      Dashboard

    What are people going to do differently?

    At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

    In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

    My Action Plan

    Want to get clear on impacts and measure success? We support you.

    Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

    Do you already have a training management system and wish they were automatically up to date?

    It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

    More than just a training provider - we are your learning and development partner.

    We look forward to working with you, talk to one of our friendly expert consultants today.
    Talk to our team

    Outstanding learning that people can do in the flow of work

    • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
    • Rigourous review process
    • Only $11.00 per course per person per year
    • Or get the $110.00 bundle and save
    Purchase the microlearning bundle

    Asking Questions

    The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

    Bite size learning that people love

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