Creative Problem Solving and Critical Thinking Training

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Meet Penny PD — create your own teams development program

"Learn to become part of the solution."

The PD Training Creative Problem Solving and Critical Thinking workshop provides participants with a complete and practical understanding of the steps involved to analyse, discover and solve problems in the workplace.

This workshop teaches the use of the tools and techniques to resolve problems smoothly, quickly and efficiently. Along with the resolution, it also concentrates on the identification and removal of the root cause of a problem. Learn key skills such as how to reality check AI-generated output, the steps involved in closing the gap between current and desired state, divergent and convergent thinking, and practical implementation, evaluation and adaption of a solution.

Attend a Creative Problem Solving and Critical Thinking workshop today or have one of our professional trainers come to your workplace.

Your Learning Outcomes

In this course participants will: 
 
  • Adapt REACH personal style and apply a growth mindset to solve problems in the age of AI
  • Use tools to critically analyse and define the root cause
  • Generate ideas and propose creative solutions to complex problems
  • Anticipate risks and communicate a plan to successfully implement a solution
Download PDF Outline Duration: 1.0 Days
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Creative Problem Solving and Critical Thinking Training 1.0 day course View schedule

PD Training specialise in:

Live Online

Face-to-Face

Hybrid

Plus the workshops are always tailored to your current context

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Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Creative Problem Solving and Critical Thinking Training Now

Register Now Group Booking Quote

In the past few decades, psychologists and businesspeople alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This workshop will give participants an overview of the entire creative problem-solving process, as well as key problem-solving tools that they can use every day.

Course Outline for Creative Problem Solving and Critical Thinking Training

After completing this course, participants will have learned to:

Topic 1

Develop a Problem-Solving and Critical Thinking Mindset

  • Your REACH Profile: The Strengths Your REACH Style Brings to Creative Problem Solving and Critical Thinking
  • Blind Spots: How to Work Effectively With People Who Have a Different Profile to Yours
  • Growth Mindset: The Benefits of a Growth Mindset When Problem Solving
  • AI Reality Check: How to Reality Check AI-Generated Output

Topic 2

Analyse and Define the Problem

  • The Business Case: Understand Why These Skills are Vital [WEF New Economy Skills White Paper 2025]
  • Human-Centric Judgement: Recognise Why Problem Solving Requires Ethical Reasonal and Critical Thinking
  • The Four Steps of Analysis
    • Step 1 Investigate the facts: Shift from assumptions to data
    • Step 2 Diagnose the why: Dig below the surface to find the root cause
    • Step 3 Frame the gap: Define the distance between current and desired state
    • Step 4 Validate the focus: Filter the noise to ensure it’s worth the effort
  • Write a Clear Problem Definition Statement

Topic 3

Generate ideas and Decide on a Solution

  • The Mechanics of Ideation: Balance Divergent and Convergent Thinking
  • SCAMPER: a Tool for Creative Problem Solving
  • Six Thinking Hats: Applying Edward De bono’s Tool for Critical Thinking
  • The Selection Process: How to Decide on the Best Solution

Topic 4

Implement, Evaluate and Adapt

  • Implement the Solution: Develop and Communicate a Clear Action Plan
  • Evaluate Success: Measure Data Points and Specific Behaviour to Prove the Solution Worked
  • Adapt the Solution: Manage the Transition and Support Those who Haven’t Adopted the Change
Download PDF Outline Duration: 1.0 Days

Plus you’ll also receive:

shield

Money Back
Guarantee

If you’re not happy with the outcomes from
the course we offer a money back guarantee

profiles

REACH
Profiles

For every participant
valued at $199 each

sick

Sick Day
Safety Net

No one left behind
with our 1/2 price re-run promise

dashboard

Development
Dashboard

12-months access to the unique REACH Future Proofing Personal Development Dashboard with personally curated learning to develop agility to adapt to different people tasks and situations.

Learn Creative Problem Solving and Critical Thinking Training Now

Register Now Group Booking Quote

We create training that meets your needs.

1-hour Motivator

3-hour Power Sessions

Full Day Training

Conferences & Summits

  • OFFSITE
  • AT YOUR WORKPLACE
  • ONLINE

We’ll make things easier so you can focus on adding more value

We take care of all of the details, so you don’t have to:

  • Invite people to
    training
  • Sign
    In Sheet
  • Generate Branded
    Course Flyers
  • PDF’S of
    Certificates
  • Collects and
    Reports Feedback
  • Complete Results
    Dashboard

What are people going to do differently?

At the completion of training participants are encouraged to create an action plan, and invite an accountability buddy via their Orgmenta App.

In your Training Management Centre you have transparency to the action plans so you can see what people are going to do differently.

My Action Plan

Want to get clear on impacts and measure success? We support you.

Our systems and people make it easy to identify how you’ll be able to measure impacts and then report on the success in the weeks or months after training.

Do you already have a training management system and wish they were automatically up to date?

It’s surprisingly easy to make it so that your system can automatically be up to date with all the training record details you need.

More than just a training provider - we are your learning and development partner.

We look forward to working with you, talk to one of our friendly expert consultants today.
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Outstanding learning that people can do in the flow of work

  • Fresh targeted video-based microlearning content with interactive lessons and quizzes included.
  • Rigourous review process
  • Only $11.00 per course per person per year
  • Or get the $110.00 bundle and save
Purchase the microlearning bundle

Asking Questions

The most important foundation for communication and building meaningful relationships is listening, develop your skills with this micro eLearning course.

Bite size learning that people love

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Celebrating 15 Years of PD Training

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